Responsible Gaming

Our Commitment to Responsible Gaming

At alettertouq.org, we are committed to promoting responsible gaming practices. Gambling should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to seek help if gambling becomes problematic.

Age Verification

You must be at least 18 years of age, or the legal gambling age in your jurisdiction in Australia, whichever is higher, to use our services and engage in online gambling. We take age verification seriously and reserve the right to request proof of age at any time. If you are under the legal age, please do not participate in gambling activities.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Please be aware of the following warning signs:

• Spending more time or money on gambling than intended
• Chasing losses by gambling more to recover money lost
• Hiding gambling activities or lying about the amount of time or money spent
• Feeling anxious, irritable, or restless when trying to reduce or stop gambling
• Neglecting personal, family, work, or educational responsibilities due to gambling
• Borrowing money or using savings to fund gambling activities
• Experiencing relationship problems or conflicts related to gambling
• Using gambling to escape problems, stress, or negative emotions
• Unsuccessful attempts to cut back or quit gambling
• Relying on others for financial support due to gambling losses

If you recognize any of these signs in yourself or someone you know, please reach out for support immediately.

Self-Help Tools & Features

We provide a range of responsible gaming tools to help you maintain control of your gambling activities:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly).
• Loss Limits: Establish a maximum amount you are willing to lose during a specific timeframe.
• Reality Checks: Receive regular notifications reminding you how long you have been playing and how much you have wagered.
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing our platform if you feel your gambling is becoming problematic.
• Take a Break: Request a cooling-off period during which your account will be temporarily suspended.

All of these tools are available through your account settings. We encourage you to use them proactively to manage your gaming experience responsibly.

Support Organizations & Resources

If you or someone you know needs help with problem gambling, the following organizations provide confidential support and counseling:

Australia

• Gambling Help Online — www.gamblinghelponline.org.au
  Free, confidential online counseling and support for problem gambling in Australia.

United Kingdom

• GamCare — www.gamcare.org.uk
  Free information, advice, and counseling for problem gambling.
• GamStop — www.gamstop.co.uk
  National self-exclusion scheme for online gambling in the UK.

Canada

• Responsible Gambling Council — www.responsiblegambling.org
  Information, resources, and support for responsible gambling in Canada.

United States

• National Council on Problem Gambling — www.ncpgambling.org
  Helpline: 1-800-522-4700 (free, confidential, 24/7)

Germany

• Bundeszentrale für gesundheitliche Aufklärung (BZgA) — www.bzga.de
  German federal center for health education with resources on problem gambling prevention.

Take Action Today

If you believe you have a problem with gambling, or if gambling is negatively affecting your life, your relationships, or your finances, please reach out to one of the support organizations listed above. Help is available, and recovery is possible. Remember: seeking help is a sign of strength, not weakness.

Playing responsibly is playing safely. Enjoy gaming as entertainment, and know when to stop.